1 Company Information

Grand Tour Golf Limited

Registered in England and Wales

Registered Address: Building 18 Gateway 1000 Whittle Way, Arlington Business Park, Stevenage, Hertfordshire, England, SG1 2FP

Company Registration Number: 14381696

2 Our Services

2.1

Grand Tour Golf Limited is a UK-based golf tour operator specialising in golf breaks comprising accommodation and golf arrangements in the UK, Europe, Dubai, and Morocco.

2.2

Flights are not included in any booking and must be arranged independently by the client.

2.3

Airport or local transfers may be arranged upon request and will be clearly stated on the booking confirmation or invoice if included.

3 Booking & Contract

3.1 A binding contract is formed once:

We receive the required deposit, and
A booking confirmation or invoice is issued.

3.2 The lead passenger is responsible for:

Ensuring all traveller details are correct
Communicating booking information to all party members
Ensuring all party members comply with these Terms & Conditions

3.3

Any amendments requested after confirmation are subject to availability and may incur additional charges.

4 Deposits & Payments

4.1

A non-refundable deposit is required at the time of booking. The deposit amount will be confirmed on the invoice.

4.2 All deposits are strictly non-refundable, irrespective of the reason for cancellation, including (but not limited to):

Illness or injury
Personal circumstances
Travel disruption
Flight cancellation or delay
Changes in government travel advice

4.3

The balance payment due date will be clearly stated on the invoice and is dependent on the specific golf break and supplier requirements.

4.4

Failure to pay the balance by the invoice due date may result in cancellation of the booking, with loss of deposit and any additional supplier charges incurred.

5 Flights Arranged by the Client

5.1

All flights are arranged independently by the client.

5.2 Grand Tour Golf Limited accepts no responsibility or liability for:

Missed, delayed, or cancelled flights
Airline schedule changes
Incorrect or unsuitable flight bookings

5.3

We are not responsible for any missed accommodation check-ins, golf tee times, transfers, or services resulting from flight delays or cancellations.

5.4

No refunds or compensation will be provided for services missed due to flight-related issues.

6 Transfers

6.1

Airport or local transfers may be arranged upon request and, if included, will be detailed on the booking confirmation or invoice.

6.2

Where transfers are not included, clients are responsible for making their own arrangements.

6.3

We are not liable for delays or missed services caused by late arrivals, flight disruption, or circumstances outside our control.

7 Changes & Cancellations by the Client

7.1

All cancellations or amendments must be submitted in writing by the lead passenger.

7.2

In addition to loss of deposit, further cancellation charges may apply, depending on supplier terms and the timing of cancellation.

7.3

Cancellation charges may be up to 100% of the total booking cost.

7.4 No refunds will be given for:

No-shows
Unused accommodation
Unused golf rounds
Early departures

8 Changes or Cancellations by Us

8.1

We reserve the right to make minor changes to the booking arrangements where necessary.

8.2 In the unlikely event that we must cancel or significantly alter a booking due to circumstances beyond our control, we will:

Offer a suitable alternative where possible, or
Refund monies paid, excluding non-refundable deposits and unrecoverable supplier costs.

9 Suppliers & Golf Courses

9.1

Accommodation providers, golf courses, and transport providers are independent third parties.

9.2 We are not responsible for:

Supplier acts or omissions
Course closures due to weather, maintenance, or events
Changes imposed by hotels or golf clubs

9.3

Where issues arise, we will provide reasonable assistance, but liability rests with the supplier.

10 Weather Conditions

10.1

Golf is an outdoor sport and subject to weather conditions.

10.2

No refunds will be given for adverse weather conditions unless the golf course officially closes and issues a refund, which will be passed on where applicable.

11 Travel Insurance

11.1

Comprehensive travel insurance is strongly recommended for all travellers.

11.2 Insurance should cover, at minimum:

Cancellation
Medical expenses
Travel disruption
Personal belongings

11.3

Failure to obtain appropriate insurance is at the client's own risk.

12 Passports, Visas & Health

12.1 Clients are responsible for ensuring they:

Hold valid passports
Obtain required visas
Meet health and entry requirements

12.2

We accept no liability for delays, denied boarding, or refused entry due to documentation issues.

13 Behaviour & Conduct

13.1

All travellers must behave responsibly and comply with local laws, hotel rules, and golf club regulations.

13.2

We reserve the right to terminate arrangements without refund if behaviour causes damage, disruption, or risk to others.

14 Liability

14.1

Our total liability is limited to the amount paid to Grand Tour Golf Limited for the booking.

14.2 We are not liable for:

Loss or damage to personal property
Indirect or consequential losses
Events beyond our reasonable control

14.3

Nothing in these Terms limits liability for death or personal injury caused by our negligence.

15 Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

Natural disasters
War or terrorism
Pandemics
Government restrictions
Industrial action

16 Data Protection

Personal data is handled in accordance with UK GDPR and our Privacy Policy.

17 Governing Law & Jurisdiction

These Terms & Conditions are governed by English law, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18 Acceptance

By making a booking, the lead passenger confirms acceptance of these Terms & Conditions on behalf of all travellers in the booking party.

Terms & Conditions